Our Car Insurance will provide you with a courtesy car as standard whilst your car is being repaired by a Co-op approved repairer following an insured incident, but this won’t cover you if your car’s been written off, or stolen and not recovered.
Please note: If you cancel this cover within 14 days of receipt of your policy documents, you will be entitled to a refund of any premium paid, less a charge for the number of days cover has been provided. If you cancel this cover after this time a return of premium will be provided, less a charge for the number of days cover provided and an administration fee of £15.
When you get your online car insurance quote, just select ‘add’ next to ‘Enhanced Courtesy Car’ and then click on the recalculate button to see the updated price.
In the event of a claim, our Co-op Insurance claims team will advise the hire car company, who administer the provision of courtesy cars on our behalf. The hire car company will then contact you to arrange a convenient time and location for delivery of your courtesy car.
As you may expect, our features are subject to limitations and/or exclusions, so please speak to our call centre or view our policy documents online for further details.
Co‑op Car Insurance is normally available to customers aged 17 to 75 years only.
Calls may be monitored or recorded for security and training purposes. First notification of a claim outside of normal working hours will be answered in Eire.
Applicants for insurance are subject to normal underwriting criteria.