If your vehicle is stolen, damaged or involved in an accident, please contact your insurer directly as soon as possible. You will find their details in your policy documentation.
If you are unable to locate this number please call Fresh on 01527 758097^ (Monday to Friday 9am to 7:30pm) where a member of their team will be happy to assist.
When you call your insurer please have the following details to hand:
- the policy number
- details of the claim, including what was lost or damaged, when and how it happened, and whether anyone was injured
- a crime reference number, if you're claiming for theft, malicious damage or vandalism
- details of any other people involved: the driver's name, address and telephone number
- details of any other vehicle(s) involved: the registration number, insurer's name and policy number
It is important that you report an accident to insurers as quickly as you can, even if you are not making a claim under your policy.