Accessibility

We’re always looking for ways to make our websites and online services more accessible and easier to use. 

Where we can, we follow the guidelines developed by: 

  • the World Wide Web Consortium (W3C)
  • the Web Accessibility Initiative (WAI)
  • the Royal National Institute of Blind People (RNIB).

Accessibility information

Font

To make it easier for you to read on a screen, we’ve:

  • used an easy-to-read font
  • used text colours that contrast well with the background colours 
  • made it possible for you to change the font size.

Changing your font size

How you change your font size depends on the browser you’re using.

Internet Explorer

From the Tools menu select the zoom from the dropdown menu. Choose how zoomed in you want it to be from the percentages listed there, or set the percentage yourself using Custom... (the default is 100%). 

Mozilla Firefox 

Select the burger menu in the top right of the browser window

Use the + and - buttons to zoom the screen in and out

MS Edge

Open the More (. . .) tab at the top right hand side of the page

Use the + and - buttons to zoom the screen in and out

Safari

Under the View menu, choose from:

  • Zoom in
  • Zoom out
  • Zoom text only.

Chrome

Select the burger menu in the top right of the browser window

Use the + and - buttons to zoom the screen in and out or go full screen.

If you use a screen reader

Not everyone uses a traditional browser so we’ve designed our sites to work with screen readers. We use text (in ALT tags) to describe images, and we use descriptive links so you know where the link takes you.

We don’t use frames which are difficult for screen readers or special browsers to interpret.

PDF

We use Adobe PDF to send out and display electronic documents. You can convert most electronic documents or images to a PDF with Acrobat software. Anyone can read these documents using Acrobat or the free Adobe Reader software.