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Making a Business Insurance claim

Co‑op Insurance Services introduces you to Miles Smith, a specialist insurance broker.If you need to claim check below for the number to call.

The number that you need to call will depend on who your insurance is with.

If your insurer is Co-op Insurance or Aviva and your cover started before 29 November 2015:

  • Co-op Insurance claims team 0800 046 2198^ (24 hours)

If your insurer is Aviva and your cover started on or after 29 November 2015:

  •  Aviva claims team 0800 015 1498^ (24 hours)

If you have any other policy through Miles Smith and need to make a claim:

  • Miles Smith claims team 0800 085 4090^ (9am - 5pm Mon-Fri).

Outside of office hours in the event of an incident that requires urgent attention please contact your insurer directly. You can find their details in your policy documentation.

Miles Smith is a trading name of Miles Smith Limited, which is authorised and regulated by the Financial Conduct Authority under register number 311273. Registered office: 22 Melton Street, London NW1 2BW. Registered in England, number 951095

Calls may be monitored or recorded for security and training purposes.

^ Call charges may apply.