Contact us
- Car insurance - if bought on or after 3 December 2020
- Car insurance - if bought before 3 December 2020
- Ecoinsurance - if bought on a price comparison website
- Young driver insurance
- Breakdown cover
- Life insurance
- Over 50 life insurance
- Home insurance - if bought on or after 3 December 2020
- Home insurance - if bought before 3 December 2020
- Travel insurance
- Pet insurance
- Business insurance
- Van insurance
- MOT and service
Car insurance - if bought on or after 3 December 2020
Make a claim
Existing claim
Call us
Opening hours
Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday Closed
Sunday Closed
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday Closed
Sunday Closed
New claim
Make a change
Call us
Opening hours
Monday 8am - 8pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 8am - 5pm
Sunday 9am - 4pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 8am - 5pm
Sunday 9am - 4pm
Get a quote
Call us
Opening hours
Monday 8am - 8pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 8am - 5pm
Sunday 9am - 4pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 8am - 5pm
Sunday 9am - 4pm
Cancel your policy
Call us
Opening hours
Monday 8am - 8pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 8am - 5pm
Sunday 9am - 4pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 8am - 5pm
Sunday 9am - 4pm
Renew your policy
Call us
Opening hours
Monday 8am - 8pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 8am - 5pm
Sunday 9am - 4pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 8am - 5pm
Sunday 9am - 4pm
Make a complaint
Call us
Opening hours
Monday 8am - 8pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 8am - 5pm
Sunday 9am - 4pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 8am - 5pm
Sunday 9am - 4pm
Get legal advice
Breakdown and accident recovery
Calling from UK
Calling from abroad
Request windscreen repair
Car insurance - if bought before 3 December 2020
Make a claim
Existing claim
E-mail us
Call us
Opening hours
Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday Closed
Sunday Closed
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday Closed
Sunday Closed
Write to us
Claims and underwriting, PO Box 1171, Whitstable, CT5 9DR
We’ll handle your claim as quickly and efficiently as possible and we'll aim to:
- Respond to your claim within 24 hours
- Respond to all correspondence within 5 working days
- Issue settlement cheques within 1 working day of receiving the required documentation
New claim
Write to us
Claims and underwriting, PO Box 1171, Whitstable, CT5 9DR
We’ll handle your claim as quickly and efficiently as possible and we'll aim to:
- Respond to your claim within 24 hours
- Respond to all correspondence within 5 working days
- Issue settlement cheques within 1 working day of receiving the required documentation
Make a change
Call us
Opening hours
Monday 8am - 8pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 8am - 5pm
Sunday 9am - 4pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 8am - 5pm
Sunday 9am - 4pm
Write to us
Sales and servicing, PO Box 1170, Whitstable, CT5 9DQ
Next generation text service users
Get in touch on 18001 46 46 46.
Next Generation Text helps people with hearing and speech difficulties communicate with anyone over the phone.
Cancel your policy
Call us
Opening hours
Monday 8am - 8pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 8am - 5pm
Sunday 9am - 4pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 8am - 5pm
Sunday 9am - 4pm
Write to us
Sales and servicing, PO Box 1170, Whitstable, CT5 9DQ
Next generation text service users
Please get in touch on 18001 46 46 46.
Next Generation Text helps people with hearing and speech difficulties communicate with anyone over the phone.
Renew your policy
Call us
Opening hours
Monday 8am - 8pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 8am - 5pm
Sunday 9am - 4pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 8am - 5pm
Sunday 9am - 4pm
Write to us
Sales and servicing, PO Box 1170, Whitstable, CT5 9DQ
Next generation text service users
Get in touch on 18001 46 46 46.
Next Generation Text helps people with hearing and speech difficulties communicate with anyone over the phone.
Make a complaint
Call us
Opening hours
Monday 8am - 8pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 8am - 5pm
Sunday 9am - 4pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 8am - 5pm
Sunday 9am - 4pm
Write to us
Customer relations, PO Box 1172, Whitstable, CT5 9DS
Next generation text service users
Get in touch on 18001 46 46 46.
Next Generation Text helps people with hearing and speech difficulties communicate with anyone over the phone.
Get legal advice
Breakdown and accident recovery
Calling from UK
Calling from abroad
Request windscreen repair
Ecoinsurance - if bought on a price comparison website
Make a change
Call us
Opening hours
Monday 8am - 8pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 8am - 6pm
Sunday 10am - 4pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 8am - 6pm
Sunday 10am - 4pm
Next generation text service users
Please get in touch on 18001 412 2101.
Next Generation Text helps people with hearing and speech difficulties communicate with anyone over the phone.
Cancel your policy
Call us
Opening hours
Monday 8am - 8pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 8am - 6pm
Sunday 10am - 4pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 8am - 6pm
Sunday 10am - 4pm
Next generation text service users
Please get in touch on 18001 412 2101.
Next Generation Text helps people with hearing and speech difficulties communicate with anyone over the phone.
Renew your policy
Call us
Opening hours
Monday 8am - 8pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 8am - 6pm
Sunday 10am - 4pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 8am - 6pm
Sunday 10am - 4pm
Make a claim
New claim
We’ll handle your claim as quickly and efficiently as possible and we'll aim to:
- Respond to your claim within 24 hours
- Respond to all correspondence within 5 working days
- Issue settlement cheques within 1 working day of receiving the required documentation
Existing claim
E-mail us
Call us
Opening hours
Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday Closed
Sunday Closed
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday Closed
Sunday Closed
Write to us
Claims and underwriting, PO Box 1171, Whitstable, CT5 9DR
We’ll handle your claim as quickly and efficiently as possible and we'll aim to:
- Respond to your claim within 24 hours
- Respond to all correspondence within 5 working days
- Issue settlement cheques within 1 working day of receiving the required documentation
Keycare
Get a quote
Call us
Opening hours
Monday 8am - 8pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 8am - 6pm
Sunday 10am - 4pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 8am - 6pm
Sunday 10am - 4pm
Make a complaint
Call us
Opening hours
Monday 8am - 8pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 8am - 6pm
Sunday 10am - 4pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 8am - 6pm
Sunday 10am - 4pm
Write to us
Customer Relations Manager, Co-op Eco Insurance, Fusion House, Bretton Way, Peterborough, PE3 8BG
Request breakdown assistance
Next generation text service users
Please get in touch on 18001 202 1829.
Next Generation Text helps people with hearing and speech difficulties communicate with anyone over the phone.
Young driver insurance
Make a change
Call us
Opening hours
Monday 8am-8pm
Tuesday 8am-8pm
Wednesday 8am-8pm
Thursday 8am-8pm
Friday 8am-8pm
Saturday 9am-2pm
Sunday Closed
Tuesday 8am-8pm
Wednesday 8am-8pm
Thursday 8am-8pm
Friday 8am-8pm
Saturday 9am-2pm
Sunday Closed
Get a quote
Call us
Opening hours
Monday 8am-8pm
Tuesday 8am-8pm
Wednesday 8am-8pm
Thursday 8am-8pm
Friday 8am-8pm
Saturday 9am-2pm
Sunday Closed
Tuesday 8am-8pm
Wednesday 8am-8pm
Thursday 8am-8pm
Friday 8am-8pm
Saturday 9am-2pm
Sunday Closed
Make a claim
Existing claim
E-mail us
Call us
Opening hours
Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday Closed
Sunday Closed
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday Closed
Sunday Closed
Write to us
Claims and underwriting, PO Box 1171, Whitstable, CT5 9DR
We’ll handle your claim as quickly and efficiently as possible and we'll aim to:
- Respond to your claim within 24 hours
- Respond to all correspondence within 5 working days
- Issue settlement cheques within 1 working day of receiving the required documentation
New claim
We’ll handle your claim as quickly and efficiently as possible and we'll aim to:
- Respond to your claim within 24 hours
- Respond to all correspondence within 5 working days
- Issue settlement cheques within 1 working day of receiving the required documentation
Renew your policy
Call us
Opening hours
Monday 8am-8pm
Tuesday 8am-8pm
Wednesday 8am-8pm
Thursday 8am-8pm
Friday 8am-8pm
Saturday 9am-2pm
Sunday Closed
Tuesday 8am-8pm
Wednesday 8am-8pm
Thursday 8am-8pm
Friday 8am-8pm
Saturday 9am-2pm
Sunday Closed
Cancel your policy
Call us
Opening hours
Monday 8am-8pm
Tuesday 8am-8pm
Wednesday 8am-8pm
Thursday 8am-8pm
Friday 8am-8pm
Saturday 9am-2pm
Sunday Closed
Tuesday 8am-8pm
Wednesday 8am-8pm
Thursday 8am-8pm
Friday 8am-8pm
Saturday 9am-2pm
Sunday Closed
Make a complaint
Sales and service
Call us
Opening hours
Monday 8am-8pm
Tuesday 8am-8pm
Wednesday 8am-8pm
Thursday 8am-8pm
Friday 8am-8pm
Saturday 9am-2pm
Sunday Closed
Tuesday 8am-8pm
Wednesday 8am-8pm
Thursday 8am-8pm
Friday 8am-8pm
Saturday 9am-2pm
Sunday Closed
Write to us
Customer Services department, Co-op Insurance, The Connect Centre, Kingston Crescent, Portsmouth, PO2 8QL
Claims
Call us
Opening hours
Monday 9am-5pm
Tuesday 9am-5pm
Wednesday 9am-5pm
Thursday 9am-5pm
Friday 9am-5pm
Saturday Closed
Sunday Closed
Tuesday 9am-5pm
Wednesday 9am-5pm
Thursday 9am-5pm
Friday 9am-5pm
Saturday Closed
Sunday Closed
Write to us
Customer Relations, Co-op Insurance, PO Box 1172, Whitstable, CT5 9DS
Get legal advice
Recover your out-of-pocket expenses when an accident is not your fault.
Breakdown and accident recovery
Accident recovery service
If you need recovering from the scene of an accident please get in touch on 0345 999 888 if you're in the UK or 0044 345 999 888 if you're outside the UK.
Auto Windscreen repair
Breakdown cover
Request breakdown assistance
Calling from UK
Next generation text service users
Please get in touch on 18001 123 1140.
Next Generation Text helps people with hearing and speech difficulties communicate with anyone over the phone.
Calling from abroad
Get a quote
Call us
Opening hours
Monday 8am - 8pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 10am - 4pm
Sunday Closed
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 10am - 4pm
Sunday Closed
Make a change
Call us
Opening hours
Monday 8am - 8pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 10am - 4pm
Sunday Closed
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 10am - 4pm
Sunday Closed
Write to us
AXA Assistance (UK) Ltd, The Quadrangle, 106-118 Station Road, Redhill, Surrey, RH1 1PR
Renew your policy
Call us
Opening hours
Monday 8am - 8pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 10am - 4pm
Sunday Closed
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 10am - 4pm
Sunday Closed
Write to us
AXA Assistance (UK) Ltd, The Quadrangle, 106-118 Station Road, Redhill, Surrey, RH1 1PR
Cancel your policy
Call us
Opening hours
Monday 8am - 8pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 10am - 4pm
Sunday Closed
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 10am - 4pm
Sunday Closed
Life insurance
Bought before 2019
Get in touch
Call us
Opening hours
Monday 8am - 8pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 8am - 5pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 8am - 5pm
Any life and health policies bought before 2019 are now part of the Royal London Group.
For further information, or to access online services,visit Royal London Group
Bought since 2019
Make a claim
Call us
Opening hours
Monday 8am - 7pm
Tuesday 8am - 7pm
Wednesday 8am - 7pm
Thursday 8am - 7pm
Friday 8am - 7pm
Saturday 9am - 5pm
Sunday 10am - 4pm
Tuesday 8am - 7pm
Wednesday 8am - 7pm
Thursday 8am - 7pm
Friday 8am - 7pm
Saturday 9am - 5pm
Sunday 10am - 4pm
Write to us
Customer Services, PO Box 697, Royal London House, Macclesfield, SK10 9AL
Make a change
Call us
Opening hours
Monday 8am - 7pm
Tuesday 8am - 7pm
Wednesday 8am - 7pm
Thursday 8am - 7pm
Friday 8am - 7pm
Saturday 9am - 5pm
Sunday 10am - 4pm
Tuesday 8am - 7pm
Wednesday 8am - 7pm
Thursday 8am - 7pm
Friday 8am - 7pm
Saturday 9am - 5pm
Sunday 10am - 4pm
Cancel your policy
Call us
Opening hours
Monday 8am - 7pm
Tuesday 8am - 7pm
Wednesday 8am - 7pm
Thursday 8am - 7pm
Friday 8am - 7pm
Saturday 9am - 5pm
Sunday 10am - 4pm
Tuesday 8am - 7pm
Wednesday 8am - 7pm
Thursday 8am - 7pm
Friday 8am - 7pm
Saturday 9am - 5pm
Sunday 10am - 4pm
Get a quote
Call us
Opening hours
Monday 8am - 7pm
Tuesday 8am - 7pm
Wednesday 8am - 7pm
Thursday 8am - 7pm
Friday 8am - 7pm
Saturday 9am - 5pm
Sunday 10am - 4pm
Tuesday 8am - 7pm
Wednesday 8am - 7pm
Thursday 8am - 7pm
Friday 8am - 7pm
Saturday 9am - 5pm
Sunday 10am - 4pm
Over 50 life insurance
Make a claim
Call us
Opening hours
Monday 8am - 7pm
Tuesday 8am - 7pm
Wednesday 8am - 7pm
Thursday 8am - 7pm
Friday 8am - 7pm
Saturday 9am - 5pm
Sunday 10am - 4pm
Tuesday 8am - 7pm
Wednesday 8am - 7pm
Thursday 8am - 7pm
Friday 8am - 7pm
Saturday 9am - 5pm
Sunday 10am - 4pm
Write to us
Customer Services, PO Box 697, Royal London House, Macclesfield, SK10 9AL
Make a change
Call us
Opening hours
Monday 8am - 7pm
Tuesday 8am - 7pm
Wednesday 8am - 7pm
Thursday 8am - 7pm
Friday 8am - 7pm
Saturday 9am - 5pm
Sunday 10am - 4pm
Tuesday 8am - 7pm
Wednesday 8am - 7pm
Thursday 8am - 7pm
Friday 8am - 7pm
Saturday 9am - 5pm
Sunday 10am - 4pm
Cancel your policy
Call us
Opening hours
Monday 8am - 7pm
Tuesday 8am - 7pm
Wednesday 8am - 7pm
Thursday 8am - 7pm
Friday 8am - 7pm
Saturday 9am - 5pm
Sunday 10am - 4pm
Tuesday 8am - 7pm
Wednesday 8am - 7pm
Thursday 8am - 7pm
Friday 8am - 7pm
Saturday 9am - 5pm
Sunday 10am - 4pm
Get a quote
Call us
Opening hours
Monday 8am - 7pm
Tuesday 8am - 7pm
Wednesday 8am - 7pm
Thursday 8am - 7pm
Friday 8am - 7pm
Saturday 9am - 5pm
Sunday 10am - 4pm
Tuesday 8am - 7pm
Wednesday 8am - 7pm
Thursday 8am - 7pm
Friday 8am - 7pm
Saturday 9am - 5pm
Sunday 10am - 4pm
Home insurance - if bought on or after 3 December 2020
Make a change
Call us
Opening hours
Monday 8am - 8pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 8am - 5pm
Sunday 9am - 4pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 8am - 5pm
Sunday 9am - 4pm
Make a claim
Existing claim
Call us
Opening hours
Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday Closed
Sunday Closed
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday Closed
Sunday Closed
New claim
Get a quote
Call us
Opening hours
Monday 8am - 8pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 8am - 5pm
Sunday 9am - 4pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 8am - 5pm
Sunday 9am - 4pm
Cancel your policy
Call us
Opening hours
Monday 8am - 8pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 8am - 5pm
Sunday 9am - 4pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 8am - 5pm
Sunday 9am - 4pm
Renew your policy
Call us
Opening hours
Monday 8am - 8pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 8am - 5pm
Sunday 9am - 4pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 8am - 5pm
Sunday 9am - 4pm
Make a complaint
Call us
Opening hours
Monday 8am - 8pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 8am - 5pm
Sunday 9am - 4pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 8am - 5pm
Sunday 9am - 4pm
Get legal advice
Home insurance - if bought before 3 December 2020
Make a change
Call us
Opening hours
Monday 8am - 8pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 8am - 5pm
Sunday 9am - 4pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 8am - 5pm
Sunday 9am - 4pm
Write to us
Sales and servicing, PO Box 1170, Whitstable, CT5 9DQ
Next generation text service users
Please get in touch on 18001 46 46 46
Next Generation Text helps people with hearing and speech difficulties communicate with anyone over the phone.
Make a claim
Existing claim
E-mail us
Call us
Opening hours
Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday Closed
Sunday Closed
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday Closed
Sunday Closed
Write to us
Claims and underwriting, PO Box 1171, Whitstable, CT5 9DR
New claim
Write to us
Claims and underwriting, PO Box 1171, Whitstable, CT5 9DR
We’ll handle your claim as quickly and efficiently as possible and we'll aim to:
- Respond to your claim within 24 hours
- Respond to all correspondence within 5 working days
- Issue settlement cheques within 1 working day of receiving the required documentation
Cancel your policy
Call us
Opening hours
Monday 8am - 8pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 8am - 5pm
Sunday 9am - 4pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 8am - 5pm
Sunday 9am - 4pm
Write to us
Sales and servicing, PO Box 1170, Whitstable, CT5 9DQ
Next generation text service users
Please get in touch on 18001 46 46 46
Next Generation Text helps people with hearing and speech difficulties communicate with anyone over the phone.
Renew your policy
Call us
Opening hours
Monday 8am - 8pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 8am - 5pm
Sunday 9am - 4pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 8am - 5pm
Sunday 9am - 4pm
Write to us
Sales and servicing, PO Box 1170, Whitstable, CT5 9DQ
Make a complaint
Call us
Opening hours
Monday 8am - 8pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 8am - 5pm
Sunday 9am - 4pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 8am - 5pm
Sunday 9am - 4pm
Write to us
Customer relations, PO Box 1172, Whitstable, CT5 9DS
Next generation text service users
Please get in touch on 18001 46 46 46
Next Generation Text helps people with hearing and speech difficulties communicate with anyone over the phone.
Get legal advice
Travel insurance
Get a quote
Call us
Opening hours
Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Make a claim
Calling from inside the UK
Call us
Opening hours
Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday Closed
Sunday Closed
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday Closed
Sunday Closed
Write to us
Insure & Go, 1 Victoria Street, Bristol Bridge, Bristol BS1 6AA
We'll handle your claim as quickly and efficiently as possible. We will aim to respond within 5 working days at all touch points throughout your claims journey.
Calling from outside the UK
Call us
Call charges
Opening hours
Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday Closed
Sunday Closed
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday Closed
Sunday Closed
We'll handle your claim as quickly and efficiently as possible. We will aim to respond within 5 working days at all touch points throughout your claims journey.
Declare medical conditions
Call us
Opening hours
Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday Closed
Sunday Closed
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday Closed
Sunday Closed
Changes to your health/medical condition (applies to Annual Multi-Trip policies only)
Please contact Co-op Travel Insurance Medical Screening Line immediately if you, or any person named on the policy develops a new medical condition or has a change in a medical condition that has already been declared to us. (Please see page 3 of the Terms and Conditions for medical declaration questions in our policy documents).
Make a complaint
Call us
Opening hours
Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday Closed
Sunday Closed
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday Closed
Sunday Closed
Write to us
The Complaints Officer, Insure & Go, 1 Victoria Street, Bristol Bridge, Bristol BS1 6AA
What to do if you have a complaint
We hope that you will not have any cause to complain. In the event that you are dissatisfied please contact us in writing to the address above , or by e-mail: [email protected] or call 0330 400 1420 (Monday-Friday, 9am-5pm).
If we are unable to settle your complaint, you may be entitled to refer it to the Financial Ombudsman Service. Financial Ombudsman Service website: http://financial-ombudsman.org.uk/
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Opening hours
Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday Closed
Sunday Closed
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday Closed
Sunday Closed
Write to us
Co-op Travel Insurance, 2nd Floor, Maitland House, Warrior Square, Southend-on-Sea, Essex, SS1 2YJ
You can also renew your policy by logging into your account
Emergency medical assistance
We will help you immediately if you are ill or injured outside the home area you live in (or the final country of your journey if you are on a one-way trip). You must contact MAPFRE Assistance immediately, using the above contact number, if you go into hospital or before incurring medical expenses in excess of £500.
Medical cover does not apply to treatment received in your home area (see Definitions on page 15 of the Terms and Conditions in our policy documents), England, Scotland, Wales, Northern Ireland and the Isle of Man or the final country of destination if you are on a one-way trip.
General enquiries
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Opening hours
Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday Closed
Sunday Closed
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday Closed
Sunday Closed
Pet insurance
Make a claim
Call us
Opening hours
Monday 8am - 7pm
Tuesday 8am - 7pm
Wednesday 8am - 7pm
Thursday 8am - 7pm
Friday 8am - 7pm
Saturday 9am - 1pm
Tuesday 8am - 7pm
Wednesday 8am - 7pm
Thursday 8am - 7pm
Friday 8am - 7pm
Saturday 9am - 1pm
Write to us
Allianz Insurance Plc, Great West House (GW2), Great West Road, Brentford, Middlesex, TW8 9DX
We’ll handle your claim as quickly and efficiently as possible and we'll aim to:
-
Handle all claims within 3 - 10 working days on receipt of all required info.
Make a change
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Opening hours
Monday 8am - 7pm
Tuesday 8am - 7pm
Wednesday 8am - 7pm
Thursday 8am - 7pm
Friday 8am - 7pm
Saturday 9am - 1pm
Tuesday 8am - 7pm
Wednesday 8am - 7pm
Thursday 8am - 7pm
Friday 8am - 7pm
Saturday 9am - 1pm
Write to us
Allianz Insurance Plc, Great West House (GW2), Great West Road, Brentford, Middlesex, TW8 9DX
Get a quote
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Opening hours
Monday 8am - 7pm
Tuesday 8am - 7pm
Wednesday 8am - 7pm
Thursday 8am - 7pm
Friday 8am - 7pm
Saturday 9am - 1pm
Tuesday 8am - 7pm
Wednesday 8am - 7pm
Thursday 8am - 7pm
Friday 8am - 7pm
Saturday 9am - 1pm
Renew your policy
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Opening hours
Monday 8am - 7pm
Tuesday 8am - 7pm
Wednesday 8am - 7pm
Thursday 8am - 7pm
Friday 8am - 7pm
Saturday 9am - 1pm
Tuesday 8am - 7pm
Wednesday 8am - 7pm
Thursday 8am - 7pm
Friday 8am - 7pm
Saturday 9am - 1pm
Write to us
Allianz Insurance Plc, Great West House (GW2), Great West Road, Brentford, Middlesex, TW8 9DX
Cancel your policy
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Opening hours
Monday 8am - 7pm
Tuesday 8am - 7pm
Wednesday 8am - 7pm
Thursday 8am - 7pm
Friday 8am - 7pm
Saturday 9am - 1pm
Tuesday 8am - 7pm
Wednesday 8am - 7pm
Thursday 8am - 7pm
Friday 8am - 7pm
Saturday 9am - 1pm
Write to us
Allianz Insurance Plc, Great West House (GW2), Great West Road, Brentford, Middlesex, TW8 9DX
Make a complaint
E-mail us
Call us
Opening hours
Monday 8am - 7pm
Tuesday 8am - 7pm
Wednesday 8am - 7pm
Thursday 8am - 7pm
Friday 8am - 7pm
Saturday 9am - 1pm
Tuesday 8am - 7pm
Wednesday 8am - 7pm
Thursday 8am - 7pm
Friday 8am - 7pm
Saturday 9am - 1pm
Write to us
Allianz Insurance Plc, Great West House (GW2), Great West Road, Brentford, Middlesex, TW8 9DX
Get legal advice
(quote master policy number 36105)
Business insurance
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Opening hours
Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday Closed
Sunday Closed
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday Closed
Sunday Closed
Make a change
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Opening hours
Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Make a claim
My policy started before 29/11/2015
My policy started between 29/11/2015 and 31/01/2021
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Opening hours
Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday Closed
Sunday Closed
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday Closed
Sunday Closed
My policy started on or after 01/02/2021
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Opening hours
Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday Closed
Sunday Closed
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday Closed
Sunday Closed
Any other policy through Miles Smith
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Opening hours
Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Outside of office hours, in the event of an incident that requires urgent attention, please contact your insurer directly; you can find their details in your policy documentation.
Renew your policy
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Opening hours
Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Cancel your policy
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Opening hours
Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Van insurance
All queries
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Opening hours
Monday 9am - 7.30pm
Tuesday 9am - 7.30pm
Wednesday 9am - 7.30pm
Thursday 9am - 7.30pm
Friday 9am - 7.30pm
Saturday 9am - 4pm
Sunday Closed
Tuesday 9am - 7.30pm
Wednesday 9am - 7.30pm
Thursday 9am - 7.30pm
Friday 9am - 7.30pm
Saturday 9am - 4pm
Sunday Closed
MOT and service
All queries
E-mail us
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Opening hours
Monday 9am - 5:30pm
Tuesday 9am - 5:30pm
Wednesday 9am - 5:30pm
Thursday 9am - 5:30pm
Friday 9am - 5:30pm
Saturday Closed
Sunday Closed
Tuesday 9am - 5:30pm
Wednesday 9am - 5:30pm
Thursday 9am - 5:30pm
Friday 9am - 5:30pm
Saturday Closed
Sunday Closed