Co-op Business Insurance coronavirus information

Last updated at 4pm on Tuesday 28 April 2020

We understand business owners are concerned about the impact of coronavirus (COVID-19). We want to clarify what you’re covered for. We also recommend you refer to the information the government is sharing.

Business

Does my business insurance policy cover COVID-19?

We understand that this is a difficult time for many businesses. COVID-19 is an unprecedented global event and is therefore unlikely to be covered by a standard business insurance policy.

Standard business insurance is designed to cover risks like fire and flood, not events like this.

Some businesses may have extensions to business interruption insurance to include notifiable disease. However, most tend to cover specific diseases and as COVID-19 was unknown until recently it is unlikely to be covered.

What government support is available?

There is support available to business from the government and we recommend you refer to the information the government is sharing.

Does Business Interruption cover me if I’m unable to operate due to COVID-19?

Business Interruption insurance covers a business for loss of income during a period when they cannot perform business as usual due to an unexpected event.

Business Interruption insurance is designed to cover risks like fire and flood and not events like this.

Some businesses may have extensions to business interruption insurance to include notifiable disease. However, most tend to cover specific diseases and as COVID-19 was unknown until recently it is unlikely to be covered.

There is support available from the government and we recommend you refer to the information being shared.

Does Employee Liability cover me for COVID-19?

Employee Liability insurance covers a business against legal liabilities to employees, including bodily injury from illness. This could include COVID-19 but it would need to be in a situation where the employer breached their duty of care.

For example, sending an employee to an area affected where the Foreign and Commonwealth Office (FCO) have advised against all but essential travel.

To help avoid scenarios like this, we recommend reviewing your business continuity plan and health and safety guidelines to include COVID-19. For more information please refer to the information the government is sharing.

Is there support on temporarily unoccupied buildings?

Cover will now continue to apply to Aviva policyholders who have followed government advice to close their premises temporarily for a period of up to 90 consecutive days.

There is no need to immediately notify Aviva that your premises have closed temporarily due to the coronavirus outbreak.

Is there support for working from home?

Aviva are automatically extending all existing policy cover to provide the same level of protection business clients currently have.

This means that normal business activities can be done at their home and the homes of their employees.

This extension applies to the following covers where insured under your existing policies:

  1. Business Equipment
  2. Employers Liability
  3. Public Liability

Aviva will also provide cover for your business equipment whilst in transit to and from your or your employees’ homes.

All Aviva asks is that you and your employees take reasonable precautions to protect your assets and employees during this time.

Property

Does Loss of Rent cover me if my tenant stops paying due to COVID-19?

Loss of Rent insurance covers you for loss of rental income if property becomes uninhabitable due to damage. There is no cover in the event of a tenant not paying rent due to COVID-19.

However, there is support available for landlords from the government and we recommend you refer to the information the government is sharing.

Landlords can apply for a 3 month payment holiday on their mortgage if tenants are facing financial difficulties due to COVID-19.

What are your opening hours?

We’re here to help from 9am to 5pm, Monday to Friday. Call us on 0800 056 6539^

How can I make a claim?

Please call 0800 015 1498^ to make a claim.