We’re always looking for ways to make our websites and online services more accessible and easier to use.
Where we can, we follow the guidelines developed by:
To make it easier for you to read on a screen, we’ve:
How you change your font size depends on the browser you’re using.
Internet Explorer
From the Tools menu 
select the zoom from the dropdown menu. Choose how zoomed in you want it to be from the percentages listed there, or set the percentage yourself using Custom... (the default is 100%).
Mozilla Firefox
Select the burger menu 
in the top right of the browser window
Use the + and - buttons to zoom the screen in and out
MS Edge
Open the More (. . .) tab at the top right hand side of the page
Use the + and - buttons to zoom the screen in and out
Safari
Under the View menu, choose from:
Chrome
Select the burger menu in the top right of the browser window
Use the + and - buttons to zoom the screen in and out or go full screen 
Not everyone uses a traditional browser so we've designed our sites to work with screen readers. We use text (in ALT tags) to describe images, and we use descriptive links so you know where the link takes you.
We don’t use frames which are difficult for screen readers or special browsers to interpret.
We use Adobe PDF to send out and display electronic documents. You can convert most electronic documents or images to a PDF with Acrobat software. Anyone can read these documents using Acrobat or the free Adobe Reader software.
Home, Motor, Eco and Young Driver Insurance are underwritten by Co-op Insurance. Co-op Insurance is a trading name of CIS General Insurance Limited; registered in England and Wales with registration number 29999R. Registered office: CIS Building, Miller Street, Manchester M60 0AL. CIS General Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under register number 435022.
Standalone Breakdown Cover, Pet and Travel Insurance are provided on behalf of Co-op Insurance Services. Co-op Insurance Services acts as an Introducer for Business and Van Insurance. Co-op Insurance Services is a trading name of Co-op Insurance Services Limited; registered in England and Wales with registration number 4390. Registered office: CIS Building, Miller Street, Manchester M60 0AL. Co-op Insurance Services Limited is authorised and regulated by the Financial Conduct Authority under register number 779364.
Co-op Travel Insurance is arranged and administered by Insure & Go Insurance Services Ltd. This insurance is underwritten by MAPFRE Asistencia Compañía Internacional de Seguros y Reaseguros, SA, which is authorised by Dirección General de Seguros y Fondos de Pensiones and subject to limited regulation by the Financial Conduct Authority and the Prudential Regulation Authority; details about the extent of this limited regulation are available on request. UK Registered office; 5th Floor, Alpha House, 24a Lime Street, London EC3M 7HJ. Company Number: FC021974. Branch Number: BR008042.
