Can I dispute the amount of damage claimed by the other driver?
Whilst you may disagree with the amount your claim has cost, there are some things to consider.
Cars are expensive to repair
Even something as minor as a headlamp replacement can cost over £1000.
Not all crash damage is visible
The design of modern cars means that they will absorb the energy of the crash to protect the occupants.
This means that internal parts of the car’s bumpers may get damaged. This often is not visible until the mechanic removes the bumper.
We keep an eye on the cost
Our claims team assess all damage using software that helps us to check that the costs claimed are fair.
As a business, it makes no sense for us to pay for damage not related to the claim. You can be sure that we will not let the value of the claim get inflated by the garage or the other driver.