What happens if the other driver gets in touch?

Do not discuss the claim at all. Give them your claim reference number and tell them to get in touch on 0345 999 8888^.

If you get any correspondance from the other driver, or their insurer, do not respond. Send it to us.

  • email it to [email protected]
  • send it to Co-op Insurance, PO Box 67, Mitcheldean, Gloucestershire, GL17 0ZA.

Make sure you include your claim reference number.

^Call charges