What happens when the accident is my fault?
Fixing the other driver’s car
We’ll contact the other driver and their insurers to admit responsibility and offer:
- to fix the other driver’s car
- hire a replacement car while theirs is in for repair.
This helps to reduce:
- the cost of the claim
- the duration of the claim.
Fixing your car
We'll get you back on the road if your car needs fixing:
- our approved repairers' garage will fix your car
- the garage will lend you a courtesy car while yours is being fixed.
Be aware that:
- your excess is payable
- your no claim discount may be affected.