I'm deaf and unable to ring your call centre, what alternatives are there?
- Use our online chat feature.
- BT’s Text Relay. To use this service dial 18001 46 46 46^.
- Write to us at:
Home insurance: Co-op Insurance, PO Box 5508, Miller Street, Manchester M61 0PN.
Car insurance: Co-op Insurance, PO Box 67, Mitcheldean, Gloucestershire GL17 0ZA.
Make sure you:
- sign the letter yourself
- include your policy number.