How do I make a home insurance claim?

Buildings, and contents insurance

Make a home insurance claim online and one of our colleagues will be in touch.

If it's an emergency claim such as your home being unsafe, unsecure, uninhabitable, or you've lost essential amenities such as gas or electric, please call us.

Legal expenses

To make a claim call Co-op Legal Services on 0330 606 9504^.

Home assistance (HomeRescue Plus)

To make a claim call AXA Assistance (UK) Ltd on 0345 607 6472^.

All lines are open 24 hours a day, 7 days a week.

^Call charges