How do I make a complaint?

You can make a complaint by:

  • emailing [email protected]
  • calling 0345 268 6083^
  • writing to Royal London, PO Box 445, Royal London House, Alderley Road, Wilmslow SK9 0GB.

Don’t forget to let us know your policy number if emailing or writing.

We’ll do our best to resolve your complaint within 8 weeks.

^Call charges