Make a pet insurance claim

Over 2,000 veterinary practices are now able to notify us of a claim electronically at point of treatment, helping to speed up your insurance claim.

If you’d like to make use of this service, please contact your veterinary practice and ask if they are on Vet Envoy.

If your veterinary practice is signed up to Vet Envoy, all you’ll need to do is complete an Electronic Authorisation Form.

You can do this by either picking up a form at the practice, downloading it below or alternatively you can contact us on 0345 075 4583^ (lines open 8am-8pm Mon-Fri and 9am – 1pm Saturday) to request a copy is emailed to you to print, complete and return to your vet.