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Make a Pet Insurance claim

If you need to make a claim, please contact Allianz Insurance plc, our Pet Insurance provider.

You can call their UK helpline on 0345 075 4583^ (or 0345 999 8888^ if your policy started before December 2010).

Or print out and fill in the claim form below and then post it to:

Allianz Insurance plc
Great West House (GW2)
Great West Road

Exclusions and limitations apply, please refer to policy documents for full details.

The veterinary fees form is common to both Classic and Select policies. Other forms relate to optional cover; these will be shown on your pet's Certificate of Insurance if they apply.

Pet Insurance from Co-op Insurance Services is provided, underwritten and administered by Allianz Insurance plc. Registered in England No. 84638. Registered Office: 57 Ladymead, Guildford, Surrey, GU1 1DB. Allianz Insurance plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Financial Services Register No. 121849. Co-op Insurance Services is a trading name of Co-op Insurance Services Limited. Co-op Insurance Services Limited is not part of the Allianz (UK) Group.

Calls may be monitored or recorded for security and training purposes.

Pet insurance is offered through Co‑op Insurance Services and underwritten by Allianz Insurance plc.