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PitPat Offer Terms & Conditions

General Terms

  • All new Co‑op Insurance customers who purchase a Dog Insurance policy direct from the promoter between 24 April 2017 and 20 November 2017 will be eligible to claim a PitPat Dog Activity Monitor (“PitPat”)
  • Policies must start on or before 19 December 2017
  • Only one PitPat per eligible policy purchased
  • The Promoter will provide the customer with a promotional code within 6 weeks of the purchase of the new Dog Insurance policy
  • The PitPat redeemed must only be worn by the dog to which the Co‑op Pet Insurance policy relates to
  • The PitPat is redeemable by the policyholder using the promotional code via PitPatPet Ltd’s website at or via the PitPat Customer Service telephone number
  • The Promoter reserves the right to withdraw, modify or terminate this promotion in whole or in part in the event that it is necessary to do so
  • Please see Exclusions section below for more information
  • The terms and conditions of this promotion do not alter or vary the terms and conditions of any Dog Insurance policy which may be purchased
  • Applications are subject to our normal terms and conditions including our underwriting criteria. We reserve the right to decline any application for any insurance policy in our absolute discretion and we are not obliged to disclose any reason for rejection. In these cases the customer will not be eligible to receive the PitPat
  • Fraud and abuse relating to the receipt of the PitPat may result in the forfeiture of the gift (or any substitute for it) and termination of the insurance contract
  • The sourcing and delivery of the PitPat will be fulfilled by PitPatPet Ltd.

Exclusions and Limitations

  • A new customer is someone who has not had another Dog Insurance policy with Co‑op Insurance within the last 12 months
  • Customers who buy a Cat Insurance policy do not qualify for this offer. Customers must purchase a Dog Insurance policy in order to qualify
  • This offer cannot be used in conjunction with any cashback offer. For the avoidance of doubt, any new Dog Insurance policy purchased in conjunction with Co‑op Membership exclusive offers will still be eligible for this promotion
  • This offer is for Co‑op Dog Insurance customers only.

Fulfilment of the offer

  • Eligible customers will receive their PitPat within 5 working days following confirmation of order using a valid promotional code
  • Delivery of the PitPat will be by Royal Mail to the address entered on the order and is free of charge
  • We reserve the right to substitute the PitPat for something of similar or greater value
  • The Promoter does not accept any liability for issues arising with the PitPat following dispatch
  • There is no cash alternative available and this offer is non-transferable
  • The PitPat is covered by a 1 year warranty with PitPatPet Ltd. Details of the warranty can be found on the PitPat website
  • In the event that the PitPat is lost or stolen, PitPatPet Ltd and/or The Promoter shall not be responsible for providing any replacement PitPat
  • Neither PitPatPet Ltd nor The Promoter are responsible for providing a replacement battery for the PitPat at the end of its natural life
  • You will be required to download the free PitPat app to a compatible smartphone in order to review your dog's activity, further information can be found on the PitPat website
  • Any personal data collected via the PitPat and Pitpat’s website shall be dealt with in line with their Privacy Policy.

The Promoter of this offer is Co‑op Insurance, a trading name of CIS General Insurance Limited; registered in England and Wales with registration number 29999R. Registered office: CIS Building, Miller Street, Manchester M60 0AL. CIS General Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under register number 435022. In these terms and conditions “our”, “us” and “we” refers to Co‑op Insurance.

Pet Insurance from Co‑op Insurance is provided, underwritten and administered by Allianz Insurance plc. Registered in England No. 84638. Registered Office: 57 Ladymead, Guildford, Surrey, GU1 1DB. Allianz Insurance plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. This can be found on the Financial Services Register No. 121849. CIS General Insurance Limited is not part of the Allianz (UK) Group.