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Make a travel insurance claim

Log into your account to make a claim.

You'll need:

  • your policy number
  • a brief description of your claim.

Access your account

Alternatively you can call us.

Emergency medical assistance
0203 362 2451

24 hours a day
Non-emergency claims
0330 400 1505
0203 362 2450
(from outside UK)

Mon - Fri
9am - 5pm

Calls may be monitored or recorded for security and training purposes.

^ Call charges may apply.

Travel insurance is offered through Co‑op Insurance Services and underwritten by MAPFRE Asistencia.