Make a travel insurance claim

Log into your account to make a claim.

You'll need:

your policy number
a brief description of your claim.

Access your account

Alternatively you can call us.

Emergency medical assistance	0203 362 2451^{^} 24 hours a day
Non-emergency claims	0330 400 1505^{^} (UK) 0203 362 2450^{^} (from outside UK) Mon - Fri 9am - 5pm

Calls may be monitored or recorded for security and training purposes.

^ Call charges may apply.

Co-op Travel Insurance is arranged and administered by Insure & Go Insurance Services Ltd. This insurance is underwritten by MAPFRE Asistencia Compañía Internacional de Seguros y Reaseguros, SA, which is authorised by Dirección General de Seguros y Fondos de Pensiones and subject to limited regulation by the Financial Conduct Authority and the Prudential Regulation Authority; details about the extent of this limited regulation are available on request. UK Registered office; Dixon House, 72-75 Fenchurch Street, London EC3M 4BR. Company Number: FC021974. Branch Number: BR008042.