Log into your account to make a claim.
You'll need:
Alternatively you can call us.
| Emergency medical assistance | 0203 362 2451^ 24 hours a day |
|---|---|
| Non-emergency claims | 0330 400 1505^ (UK) 0203 362 2450^ (from outside UK) Mon - Fri 9am - 5pm |
Calls may be monitored or recorded for security and training purposes.
^ Call charges may apply.
Co-op Travel Insurance from Co-op Insurance Services is arranged and administered by Insure & Go Insurance Services Limited and underwritten by MAPFRE Asistencia Compañía Internacional de Seguros y Reaseguros, SA, which is authorised by Dirección General de Seguros y Fondos de Pensiones and subject to limited regulation by the Financial Conduct Authority and the Prudential Regulation Authority; details about the extent of this limited regulation are available on request. UK Registered office; 5th Floor, Alpha House, 24a Lime Street, London EC3M 7HJ. Company Number: FC021974. Branch Number: BR008042. Co-op Insurance Services is not part of Mapfre Asistencia.
Co-op Insurance Services is a trading name of Co-op Insurance Services Limited; registered in England and Wales with registration number 4390. Registered office: CIS Building, Miller Street, Manchester M60 0AL. Co-op Insurance Services Limited is authorised and regulated by the Financial Conduct Authority under register number 779364.